IT Support Services
At ROCK, IT Support is our bread and butter. Our qualifications, experience and adherence to industry standards mean that our clients are receiving “world-class” IT services 24/7.
Learn more about our IT services below, or submit the form to book your free consultation.
Get a Free Consultation
During our initial 30-minute consultation, we will discuss your objectives and explore options that align with your business needs and budget.
Simply complete the form, and select a time that suits you.
We’ve earned the trust of leading UK brands
Managing your evolving IT demands internally can be a significant challenge...
ROCK will work with you to understand your current IT setup and business needs. As your strategic partner, we can make a plan to measure – a perfect fit to help you remove the burden of technology.
Whether you’re a business looking for reliable 24/7 IT support or an IT Manager with an in-house team looking to extend your capabilities, ROCK can help you get where you need to go.
Say goodbye to your IT burdens and let us craft a rock-solid IT support service that your stakeholders and communities can truly rely on.
You can also give us a call on 0770 010 1864
or send us an email at [email protected]
Why Choose ROCK for Your IT Support?
Full ITIL 4 Alignment
We use ITIL practices to optimise your IT services for efficiency, cost-effectiveness, and user focus.
Award Winning Service Desk
Your support is tailored for exceptional service, quick problem-solving, and seamless IT assistance.
IT Management
We optimise your IT infrastructure and processes to align with your business goals and minimise disruptions.
24/7 Unlimited Support
If your business runs beyond 5pm, so does ours. You can trust support is available whenever you need it.
Onsite Support Services
We're here when you need us. Our engineers offer on-site support as your business grows and needs change.
Dedicated IT Resource
We address your unique technology needs, ensuring your IT infrastructure and operations run smoothly and efficiently.
Results you can measure
The experience you need, from a partner you can trust
We deliver tailored solutions with meticulous attention to quality. Our team holds top qualifications and upholds the strictest industry standards.
What sets ROCK apart as an IT Support provider
“I always recommend that companies take advantage of our free consultation. We're proud of the fact that our highest performing clients started with this simple but effective free service.”
Tom Aubin, Director of Consultancy
Our Story
We’ve steadily evolved into one of the UK’s highest-regarded IT support providers.
Started in 2008
ROCK CEO, Rob Dance, started the business in 2008 from his parent’s garage.
He sold his Renault 5 to fund the business and began with just £1,000 in his pocket. Working from a Peugeot Partner van with a box of leaflets, Rob delivered these to businesses on the weekend, taking IT jobs in the week.
A one-man IT-solution to over 100 employees
Evolving from a one-man IT solution, ROCK saw steady growth, transforming into one of the UK’s largest IT Support providers. Now supported by over 100 quality, industry-leading employees and IT professionals, ROCK helps businesses in all four sectors thrive.
Now trusted by multiple household names
2012 was the ‘big bang’ moment for ROCK, where a number of recognisable brands started to adopt our service. We’ve been supporting big names ever since, building over 10 years of experience working with companies at the top of their industries.
Recognised as having some of the most technically gifted staff working for us, we help organisations like yours remove the burden of technology.
Driving value for our clients
We tailor our services to your business needs, getting the most out of your IT solutions. We have a track record that leveraging our capabilities will protect your organisation and drive value.
We deliver products and services that are hyper-relevant to you, use tech to build an immersive experience for your clients, and rewire your workforce to have a customer and technology-first mindset.
Our people standards
Find out how we can improve your IT. Get started with a free consultation.
If you would like to speak to us about your IT requirements, please complete this form and schedule time with one of our dedicated IT Support Specialists at a time that works for you.
- 24/7 Unlimited Support
- Award Winning Service Desk
- Dedicated IT Resource
- and much more…
Find out how we can improve your IT
Get a Free Consultation
During our initial 30-minute consultation, we will discuss your objectives and explore options that align with your business needs and budget. Simply complete the form, and select a time that suits you.
Not ready for a consultation?
Just give us a call on 0770 010 1864 or email at [email protected]