IT Support Solutions
Whatever your needs, we'll tailor our IT support to you
Trusted by some of the best brands in the UK
Juggling your evolving IT demands internally can be a real headache...
ROCK will work with you to understand your current IT setup and business needs. As your strategic partner, we can make a plan to measure – a perfect fit to help you remove the burden of technology.
Whether you are an SME just starting out on a new project or an IT Manager with an in-house team looking to extend your capabilities, ROCK can help you get where you need to go.
Say goodbye to IT burdens and let us craft a rock-solid IT support service that your stakeholders and communities can truly rely on.
You can also give us a call on 0770 010 1864
or send us an email at [email protected]
We deliver results you can measure
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Our service desk's average ticket resolution time
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Average cost savings our clients see as a result of our consultancy service
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Of our clients renew their contract each year
Why partner with ROCK for your IT support?
Full ITIL 4 Alignment
We implement industry-standard ITIL practices to optimise your IT services, ensuring efficient, cost-effective and user-centric IT operations.
World-Class Service Desk
We offer a support solution customised just for you, delivering outstanding customer service, efficient problem-solving, and hassle-free IT support experiences.
IT Management
We take charge of managing and fine-tuning your IT infrastructure and processes, so they align with your business goals and minimise disruptions.
24/7 Unlimited Support
If your business doesn't stop at 5pm, then ours shouldn't either. So, you can have confidence that support is available whenever you need it.
Onsite Support Services
We're here when you need us. Our team of professional engineers can provide on-site support as your business grows and your requirements evolve.
Dedicated IT Resource
We help you with your unique technology needs and challenges, making sure your IT infrastructure and operations are running smoothly and efficiently.
The experience you need, from a partner you can trust
You can be confident you are receiving the right solutions for you, implemented with care and a laser focus on quality.
We hold the highest qualifications and adhere to the strictest industry standards.
What sets ROCK apart as an IT Support provider
“I always recommend that companies take advantage of our free audit. We're proud of the fact that our highest performing clients started with this simple but effective free service.”
Tom Aubin, Director of Consulting
Our Story
We’ve gone from a start-up to one of the UK’s largest IT Support providers. All in less than 15 years.
Started in 2008
ROCK CEO, Rob Dance, started the business in 2008 from his parent’s garage.
With £1,000 in the bank
He sold his Renault 5 to fund the business and began with just £1,000 in his pocket. Working from a Peugeot Partner van with a box of leaflets, Rob delivered these to businesses on the weekend, taking IT jobs in the week.
A one-man IT-solution to over 100 employees
Evolving from a one-man IT solution, ROCK saw steady growth, transforming into one of the UK’s largest IT Support providers. Now supported by over 100 quality, industry-leading employees and IT professionals, ROCK helps businesses in all four sectors thrive.
Now trusted by multiple household names
2012 was the ‘big bang’ moment for ROCK, where a number of recognisable brands started to adopt our service. We’ve been supporting big names ever since, building over 10 years of experience working with companies at the top of their industries. Recognised as having some of the most technically gifted staff working for us, we help organisations like yours remove the burden of technology.
Driving value for our clients
We tailor our services to your business needs, getting the most out of your IT solutions. We have a track record that leveraging our capabilities will protect your organisation and drive value. We’ll deliver products and services that are hyper-relevant to you, use tech to build an immersive experience for your clients, and rewire your workforce to have a customer and technology-first mindset.
Trusted and approved by the UK Government
Our people standards
Say goodbye to IT burdens
Book your Free IT Support audit today
We’ll provide an interactive presentation to outline our recommendations for your organisation.
Not ready for a full audit?
Just give us a call on 0770 010 1864 or email at [email protected]